Platform: Jain Shadi Milan (jainshadimilan.com)
Last updated: October 22, 2026
The website jainshadimilan.com (the "Site") and the mobile application / associated communication services (collectively referred to as the "Platform") are owned and operated by Jain Shadi Milan, a proprietary enterprise having its principal office at:
Ground Floor, 13, Surekha Colony, Damoh, Madhya Pradesh – 470661, India.
By accessing, browsing, registering, or availing any matchmaking services on the Platform, whether free or paid, you ("User", "Member", or "You") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must discontinue the use of the Platform immediately.
The Platform is an "Intermediary" as defined under Section 2(1)(w) of the Information Technology Act, 2000, read with Rule 3 of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. The Platform functions strictly as an electronic bridge and preliminary introductory medium to connect individuals seeking lawful matrimonial alliances.
a) The Platform is intended solely for preliminary matrimonial introductions among community members. It is NOT a dating site, casual chat app, escort service, or employment bureau.
b) Strict Disclaimer of Marriage Guarantee: Jain Shadi Milan does NOT guarantee, warrant, or promise that a marriage will take place or that a suitable match will be found. The final decision to marry depends solely on mutual compatibility, independent background checks, and personal choices of the respective families.
c) The Platform shall not be held liable for any loss, emotional injury, marital dispute, financial dispute, or consequences arising during or after matrimonial alliances finalized through the Platform.
a) Every User registering on the Platform must be legally competent to contract and of minimum legal marriageable age as per Indian law (18 years for females, 21 years for males).
b) Users must register with a bona fide intention to enter into a lawful marriage. Any commercial, non-matrimonial, or fraudulent registration shall result in immediate account termination and legal action.
Users are strictly prohibited from creating duplicate, fake, or multiple profiles on Jain Shadi Milan. In case of forgotten credentials, the User must utilize the password retrieval mechanism or contact support. The Platform reserves the unconditional right to delete, freeze, or terminate duplicate profiles and the original profile without refund.
a) The Platform collects personal details including, without limitation: name, age, phone number, email, date of birth, photographs, educational and professional details, family background, and lifestyle criteria ("User Data").
b) Explicit Consent: By submitting User Data, the User explicitly authorizes Jain Shadi Milan to index, store, process, and display this data to other registered and verified members for matchmaking purposes.
c) Search Engine Indexing: Certain basic profile details may be indexed by third-party search engines (Google, Bing, Yahoo). Users may modify privacy settings within their profile to manage public visibility where available.
a) To prevent spam and misuse, phone number verification (via OTP or direct customer care prompt) is mandatory. Unverified profiles shall be restricted from initiating contacts, sending 'Express Interest', or viewing details of other members.
b) Contact details are protected and are only made visible when a paid user utilizes their allocated "Contact Views" quota or when an 'Express Interest' is mutually accepted.
a) All subscription plans, paid packages, and assisted matchmaking services must be paid 100% in advance.
b) Strict No-Refund Rule: Once payment is made and profile activation/database access is granted, all fees stand appropriated. Fees paid are STRICTLY NON-REFUNDABLE AND NON-TRANSFERABLE under any circumstances, regardless of whether a match is finalized, early account closure occurs, or the User deletes their profile.
c) The Platform gives no warranty of 100% uninterrupted server uptime, and any liability is expressly limited strictly to the actual package fee paid by the User.
For any plan advertised, marketed, or designated as "Till Marriage" or "Lifetime Assistance":
a) The plan grants non-exclusive platform and database access strictly valid until the member's marriage is fixed/solemnized OR for an absolute maximum period of twenty-four (24) months from activation, whichever is earlier.
b) Upon solemnization or fixing of marriage (whether finalized through Jain Shadi Milan, family references, or external sources), the subscription terminates automatically.
c) The subscription is non-transferable and can never be transferred to another family member, sibling, or third party.
a) All subscription tiers carry specific operational limits, contact view quotas, and daily limits to prevent bulk data theft.
b) Renewal & Carry Forward: If a subscription is renewed prior to the exact expiry date, unused contact views may be carried forward according to active plan rules. If renewed after expiry, it shall be treated as a fresh membership and previous unused views will lapse permanently.
Coupons and promotional discounts generated for referrals are subject to specific validity dates, cannot be clubbed with other promotional offers, are not applicable on retrospective purchases, and cannot be redeemed for cash.
a) A paid membership is strictly co-extensive with that specific individual profile. Once a profile is deleted by the User, the membership and all associated quotas lapse immediately.
b) A profile deleted by the User cannot be retrieved, restored, or refunded under any circumstances.
To preserve database hygiene and security, the Platform conducts routine housekeeping. Profiles that remain inactive, unverified, or not logged into for a continuous period of twelve (12) months may be permanently archived or purged from active search systems.
The sole legal and contractual performance obligation of Jain Shadi Milan is to provide technical access to its online matchmaking database and platform tools for the period of the subscribed plan. Any quota numbers represent the upper consumption ceiling and do not create any implied warranty or guarantee of marriage alliance.
Jain Shadi Milan does not vet, screen, warrant, endorse, or verify the moral character, criminal history, medical fitness, or financial assertions of any User. Members and their guardians must exercise independent due diligence, verification, and caution before meeting, communicating, or finalizing matrimonial alliances.
Users are strictly prohibited from uploading, posting, messaging, or transmitting content that:
a) Belongs to another person without authorization, or contains forged/manipulated credentials;
b) Is grossly harmful, harassing, defamatory, obscene, pornographic, pedophilic, invasive of another's privacy, or abusive;
c) Promotes communal hatred, bigotry, racism, or physical/mental harm;
d) Contains computer viruses, trojans, worms, or code designed to interrupt or damage systems;
e) Violates any Indian law or threatens public order, national sovereignty, or friendly foreign relations.
Users expressly agree that they shall NOT:
a) Use or attempt to use automated scrapers, spiders, robots, crawlers, scripts, browser extensions, or mirroring tools to harvest or extract profiles, photos, or contact details;
b) Circumvent any rate limits, CAPTCHA limits, or technological security measures;
c) Attempt unauthorized access, hacking, password mining, or reverse engineering of the Platform's source code.
Using the Platform's data, phone numbers, or profiles for commercial marketing, business promotion, sending unsolicited bulk emails/SMS/calls, or creating competitive matrimonial databases is strictly prohibited and shall invite immediate criminal prosecution and claims for civil damages.
Users are strictly prohibited from embedding their phone numbers, email addresses, messenger handles, or social media links in name fields, bio sections, or photo captions. Any such unauthorized contact details placed outside dedicated fields shall be removed immediately by the screening team.
The Platform may display links to partner websites (astrology, events, matrimony directories). Jain Shadi Milan does not endorse or certify third-party websites. Visiting these links occurs solely at the User's personal discretion and risk.
All online payments are processed through secure, third-party payment gateways (e.g., PhonePe, Razorpay). Jain Shadi Milan does not store bank account details, CVVs, or full credit/debit card numbers. The Platform shall not be responsible for gateway-level failures, bank network timeouts, or transactional conversion deductions.
By providing your contact information, submitting webforms, or completing registration, you explicitly consent to receive informational messages, OTPs, match recommendations, WhatsApp alerts, transactional notifications, and service calls from Jain Shadi Milan and its authorized telephony partners, notwithstanding any active registration on the National Do Not Call (NDNC) / DND Registry.
The Platform reserves the absolute right, without prior notice or refund, to delete, ban, or restrict any profile if:
a) The User furnishes misleading, forged, or fraudulent credentials;
b) Legitimate complaints of misbehavior, vulgarity, financial solicitation, or harassment are lodged by other members;
c) The User's conduct compromises platform security or brand integrity.
Jain Shadi Milan reserves the right to ask any User to provide valid government ID proof (Aadhaar, PAN, voter card, or address document) to verify profile authenticity. Failure to furnish requested documents within a reasonable timeframe may result in profile deactivation or tagging with a "Not Verified" status.
Users retain full control to deactivate or request deletion of their profile at any time through application settings or by writing to [email protected]. Verified requests shall be processed, and profile visibility removed from active searches within 72 business hours.
a) Jain Shadi Milan, its proprietor, executives, and employees shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from technical glitches, data misuse by third parties, or member interactions.
b) In any dispute, the maximum aggregate financial liability of Jain Shadi Milan under all circumstances shall be limited strictly to the actual subscription fee paid by that specific User.
c) The User agrees to defend, indemnify, and hold harmless Jain Shadi Milan from all damages, legal fees, and liabilities arising from the User's unlawful actions or breach of these Terms.
These Terms and Conditions shall be governed by, interpreted, and construed in accordance with the laws of India. Any claim, legal notice, dispute, or lawsuit arising out of or in connection with the Platform or services shall be subject to the exclusive jurisdiction of the competent civil and consumer courts located at Damoh, Madhya Pradesh, India.
In compliance with the Information Technology Act, 2000 and rules made thereunder:
Designation: Grievance Redressal Officer
Entity: Jain Shadi Milan
Office Address: Ground Floor, 13, Surekha Colony, Damoh, Madhya Pradesh – 470661
Email: [email protected] / [email protected]
Helpline: +91-7583831008
(All legitimate grievances will be acknowledged within 48 hours and addressed within statutory timelines).
